Terms and Conditions for Tide Isles Laundry
Welcome to the Tide Isles Laundry website. These Terms and Conditions govern your use of our online platform and the services we provide. By accessing or using our services, you agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, please do not use our services.
1. Services Overview
Tide Isles Laundry provides premium laundry, dry cleaning, garment repair, express wash and fold, and eco-friendly cleaning options. Our online platform allows you to view information about our services, pricing, and schedule online bookings for convenient pickup and delivery.
2. Online Booking and Scheduling
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Accuracy of Information: When making a booking through our site, you agree to provide accurate and complete information regarding your laundry items and contact details. We are not responsible for any issues arising from inaccurate information provided.
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Service Confirmation: All bookings are subject to confirmation by Tide Isles Laundry. We reserve the right to refuse any booking at our discretion.
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Changes and Cancellations: Requests for changes or cancellations to bookings must be made within a reasonable timeframe as specified on our platform. Late cancellations may incur charges.
3. Garment Care and Responsibility
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Care Labels: We will process garments according to their care labels. You are responsible for ensuring that items submitted for cleaning can withstand the chosen cleaning method. We are not liable for damage to items without care labels, incorrect care labels, or items that are not suitable for the services requested.
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Defects and Damages: While we exercise utmost care in handling your garments, we cannot be held responsible for damages due to existing conditions of the fabric, hidden defects, or colorfastness issues. We meticulously inspect items upon receipt and note any pre-existing damages.
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Missing Items: In the rare event of a missing item, please notify us within 24 hours of receiving your delivery. We will conduct a thorough investigation to locate the item.
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Garment Repair: For garment repair services, we will endeavor to repair items to the best of our ability. However, we cannot guarantee exact color matching or complete restoration of damaged areas, especially for significant damage.
4. Pricing and Payment
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Service Charges: The prices for our services are displayed on our website and are subject to change without prior notice. The price confirmed at the time of booking will be honored.
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Payment: Payment for services is due upon delivery or as otherwise specified during the booking process. We accept various payment methods as indicated on our platform.
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Tide Isles Laundry and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
6. Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis. Tide Isles Laundry makes no warranties, express or implied, regarding the operation of our site or the information, content, materials, or products included on our site. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
7. Limitation of Liability
Tide Isles Laundry will not be liable for any damages of any kind arising from the use of our services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
9. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our services after such modifications will constitute your acknowledgment of the modified Terms and Conditions and agreement to abide and be bound by them.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Tide Isles Laundry
17 Victoria Park Road,
Singapore, 268172